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Service user feedback

Here's what our service users have to say:

  • 'The care my son receives is excellent, this is mainly due to the continuity of care from his two main carers, who I regard as part of the family, such as our mutual trust and respect.'
  • 'I find the staff who support are lovely , she feels extremely fond of them all and will be upset when her worker Natalie leaves, she has been with her for 6 years , she is a lovely girl.'
  • 'The care my son receives is excellent, this is mainly due to the continuity of care from his two main carers, who I regard as part of the family, such as our mutual trust and respect.'
  • 'The carers are all very kind and helpful I couldn't manage without them.'
  • 'I have had no problems with my care package all your staff who have attended to me are excellent.'
  • 'Excellent service by all the staff and care workers.'
  • 'I know my husband is happy with his treatment as the girls have him laughing all the time, personally I am happy with the help they provide.'
  • 'I would like to thank all the staff who attend to my dad for all their help, support and compassion. The care staff are always caring and supportive.'
  • 'I am very satisfied with the care I receive from WarrenCare.'
  • 'We have no grounds to complain about the service provided over the last year & much to appreciate, mums carers have all been excellent.'
  • 'Totally really happy with the company, all the girls have been brilliant, always turn up with a smile, totally professional and chatty, thank you for great service.'
  • 'Congratulations on a very satisfactory service! Most impressed...'
  • 'All of the carers I have had have always been great, especially my regulars Gary & Stephanie, they are superb, always pleasant, kind & friendly and vey efficient at their role.'
  • 'My mum is so well cared for by all her carers, they treat her with such kindness & gentleness & respect. Although mum does not say much at all now you can tell she knows the girls the come here and she really loves them as they do her. Their care of my mum is wonderful & truly appreciated, thank you so much.'
  • 'The carers who attend are always friendly, compassionate, caring and concerned as to her comfort and general well-being, they do an excellent job.'
  • 'All the carers are great. Shannon who comes on the Monday is lovely she would do anything, nothing is too much to ask.'
  • 'I am quite happy with the service I receive at the present time, I am confident you will be able to support me more when I can't cope anymore.'
  • 'I was in hospital for 6 weeks, I was given a new care plan with another company but I prefer WarrenCare and I'm happy to be returning to WarrenCare.'
  • 'The care plan covers all needs, all the carers have now become good and very valuable friends to both my parents '
  • 'Your staff are a credit to WarrenCare, they are all so caring and helpful at all times. All the staff who come are friendly and it's always a pleasure to see them, they certainly brighten my day. I don't know what I would do without your service, I treasure it.'
  • 'Happy with all the carers.'
  • 'All carers who attend my needs are very pleasant and I enjoy their company even if it is only for a short time.'
  • 'My carer Angie makes my day and I look forward to her daily visits.'
  • 'Thank you for literally helping me 'get back on my feet'.'
  • 'I have been with WarrenCare for over 2 years, I would like to thank every care worker that has looked after me. They always have a smile, God Bless and thank you.'
  • 'My father is very happy with his carers as am I, very supportive team...'
  • 'Excellent service - all staff /carers friendly & so caring, thank you.'
  • 'Thank you for all your help, care and assistance. Because of my health problems, it is so important that I have continuous regular carers.'
  • “On behalf of my mum I would like to say we have found the care she is receiving excellent”
  • “I have nothing but praise; I find all the carers and staff kind, compassionate and caring”
  • “Very kind people, it’s like having a friend in your home, it helps with the loneliness”
  • “A service to be proud of, of the 5 carers we have had, each and every one are a credit, polite, efficient and 100% plus”
  • “Service is excellent and I wouldn’t change a thing”
  • “I’m very happy with my carers, I just don’t know what I would do without them”
  • “My quality of life has improved with my carers, god bless them”
  • “I could not get a better service than I do, I’m so happy”

 

Contact

WarrenCare Ltd
3TC House
3rd Floor
16 Crosby Road North
Waterloo
Merseyside
L22 0NY
[Map and directions] 

 

Tel: 0151 9241999
Fax: 0151 9321999

Quality as standard

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In partnership

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