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Service user feedback

Here's what our service users have to say:

2013

  • “On behalf of my mum I would like to say we have found the care she is receiving excellent”
  • “I have nothing but praise; I find all the carers and staff kind, compassionate and caring”
  • “Very kind people, it’s like having a friend in your home, it helps with the loneliness”
  • “A service to be proud of, of the 5 carers we have had, each and every one are a credit, polite, efficient and 100% plus”
  • “Service is excellent and I wouldn’t change a thing”
  • “I’m very happy with my carers, I just don’t know what I would do without them”
  • “My quality of life has improved with my carers, god bless them”
  • “I could not get a better service than I do, I’m so happy”

2012

  • "Always helpful, encouraging and patient"
  • "My carer takes very good care of me, ensuring my safety at all times"
  • "My daughter and I are so grateful for the care that we receive. My daughter is used to going out with her care worker and is very relaxed and it gives me, her mum, much needed time to do things on my own"
  • "Life would be impossible without my carers"
  • "The most positive and welcoming company since I moved into my own place last year I feel very content receiving Warrencare as my current Care Agency. They respect my choices and my home and with other agencies this hasn’t always happened"
  • "The carers we have had have been very pleasant and caring"
  • "My care workers are dear friends"
  • "As a company you are the best, thank you all"
  • "The service is without comparison, excellent"

2011

  • "The carers make my day, every day"
  • "Nothing is too much trouble for the carers"
  • "VERY satisfied"
  • "From the start, you have made me feel like the most important person in the world"
  • "If I have to ring the office, the girls are so friendly"
  • "If only everyone had WarrenCare and the carers I have, they would be content"
  • "My son is so settled with the wonderful support he gets"
  • "I can now go out in the comfort of knowing mum is safe"
  • "I love my regular carer – she means everything to me and can't help me enough"
  • "I could not manage without the wonderful help of WarrenCare"
  • "I was with another agency who never seemed to care until I found the wonderful staff and carers of WarrenCare"
  • "Dad seems so much happier now"
  • "Well done for everything you do"
  • "I am satisfied with everything – you are fantastic"
  • "My carer helps me to be a person again and do all the little things I can no longer do while taking time to let me do the things I can"
  • "God bless all the carers – they are all wonderful and like angels"
  • "You have all made such a difference to my life – it has changed since you came into it for the better"

Contact

WarrenCare Ltd
3TC House
3rd Floor
16 Crosby Road North
Waterloo
Merseyside
L22 0NY
[Map and directions] 

 

Tel: 0151 9241999
Fax: 0151 9321999

Quality as standard

WarrenCare Ltd Recommended on homecare.co.uk
dignity-challenge Chas 
 Investors in People  UKHCA
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In partnership

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