TLC Barnsley, Care Service Manager
"After working in a call centre for over 8 years I decided I wanted a total career change and I started my career as a care worker at the end of June 2012. I did this for about 15 months and then the opportunity arose for a senior care worker of which I applied for and was successful in. I still worked in my caring role alongside completing care plans and observations. I only did this for a short period but learnt valuable skills that I could take with me in my next role providing cover as a coordinator. I officially became a coordinator in December 2013 which I did until May 2019. I was then approached to be involved in a new role that had been created, Care Service Manager. I understood that there would be a lot of work and commitment involved in this role but I knew that it was an opportunity that I couldn't miss as I'm passionate about delivering a service to be proud of. It just goes to show that TLC support and encourage progression within the business. I would recommend to anybody that is interested in progressing to another role to go for it!"