Kayleigh Woodhouse

WarrenCare Care Coordinator

"When I started as a carer I had no previous knowledge or experience and I was signed up to do an NVQ level 2 in Health and Social Care. Following completion of this I signed up to do my NVQ level 3 in Health and Social Care which I went to college one night a week to do. During my time as a carer I agreed to help with many different care packages; 24hr wakes, sleeps for people with dementia and I also helped out with our Support services and did a few training courses such as peg feeding.

I often did runs of work in different areas and was approached by the Registered Manager, Michelle Francis to come in to the office and support them due to my knowledge of the area and service users in Formby. I then quickly picked up how to use the system and the skills of co-ordination through shadowing my colleagues. After 2 weeks of helping out I was offered the position of co-ordinator which I was really pleased about and happily accepted. I would say that coordination can be a difficult job as there can be lots of changes that need to be reacted to but the feeling you get when you have achieved it is one like no other. I would describe coordination like having a massive jigsaw and having the skill to put all of the pieces together, some fit, some don't but eventually you complete it. I am currently studying for my NVQ level 5 in Leadership and Management and at some point, I would like to use this to further my career. I would like to remain in WarrenCare and I am looking forward to adapting with the ever-growing, changing business.

For someone looking to move on in the care sector I would advise; getting as much knowledge of everything as you possibly can, to have a broad mind, that this job is 24/7, 365 days a year, to do your NVQ's and always embrace every training course, as each separate experience helps to grow you and these opportunities shouldn't be taken for granted. I am very lucky to work within an organisation that offers so many different opportunities".


WarrenCare Ltd
Essex House
Middle Unit 2
Bridle Road
L30 4UE
[Map and directions] 


Tel: 0151 9241999
Fax: 0151 9321999

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